Age and kids policy, check-in age and other guest rules
The minimum age to check in at InterContinental Miami is 21 — the primary guest must present a photo ID and the credit card used to make the reservation, and the name on the card must match the ID. Standard check-in time is 3:00 PM and check-out is 12:00 PM (noon); late check-out may be available on request.
In this guide
Check-in and check-out basics
Check-in at InterContinental Miami begins at 3:00 PM. Have a photo ID and the credit card used for the booking ready at arrival.
Check-out is at 12:00 PM (noon). If you need more time, ask the front desk about late check-out; it’s available subject to availability.
- Bring the credit card used to book the room; the name on the card must match the photo ID shown at check-in.
- Front desk and concierge operate 24 hours; luggage storage and express check-out are offered.
| Item | Standard Time / Requirement |
|---|---|
| Check-in | 3:00 PM |
| Check-out | 12:00 PM (noon) |
| ID & Payment | Photo ID + booking credit card (name must match) |
Minimum check-in age and who must present ID
The minimum age for the primary guest checking in is 21. This requirement applies to the person who signs for the room and provides the credit card at arrival.
At check-in that primary guest must present a valid photo ID and the credit card used for the reservation; the hotel may refuse check-in if names do not match or payment cannot be obtained.
- Minimum check-in age: 21 (primary guest)
- Required at arrival: photo ID + booking credit card
- Reservation may be canceled if payment cannot be obtained
| Requirement | Notes |
|---|---|
| Minimum age | 21 for the primary guest checking in |
| ID | Valid photo ID required |
| Credit card | Card used to book must be presented; name must match ID |
Room occupancy and named room types
Room types and stated maximum occupancies are shown on the hotel's room list; some Classic Room types list a 4-guest capacity. Always confirm the maximum occupancy for the specific room you book.
Below are a few room names exactly as listed by the hotel for quick reference. For bed type options and exact occupancy, check your reservation confirmation or contact the hotel.
- Classic Room, Bay View (403 sq. ft. / Bay View / 4 Guests; beds: 1 King Bed or 2 Queen Beds)
- Classic Room, City View (403 sq. ft. / City View / 4 Guests; beds: 1 King Bed or 2 Queen Beds)
- Suite, 1 Bedroom (beds: 1 King Bed or 2 Queen Beds)
| Room name | Typical size / Max guests |
|---|---|
| Classic Room, Bay View | 403 sq. ft. / 4 Guests |
| Classic Room, City View | 403 sq. ft. / 4 Guests |
| Suite, 1 Bedroom | Varies by suite type (see reservation) |
Pool, spa and other amenity access
InterContinental Miami has a rooftop pool and sundeck on the 5th floor and mySpa on site. Pool hours are typically listed as 10:00 AM to 6:00 PM.
Spa hours and facilities (including treatment rooms, steam room and sauna) follow the hotel’s posted schedule; spa day passes may include rooftop pool access and full spa/locker-room use.
- Rooftop pool location: 5th-floor terrace; typical hours 10:00 AM–6:00 PM
- mySpa hours: Sunday–Friday 10:00 AM–6:00 PM, Saturday 10:00 AM–7:00 PM
- Spa day pass: extends roof-pool access plus spa & locker-room facilities
| Amenity | Typical hours / note |
|---|---|
| Rooftop pool | 10:00 AM – 6:00 PM (deck and cabana reservations available) |
| mySpa | Sun–Fri 10:00 AM–6:00 PM; Sat 10:00 AM–7:00 PM |
| Fitness center | 24-hour access |
Pets, parking and deposits
InterContinental Miami accepts dogs with a stated pet fee; the hotel lists a $100 per pet per stay fee and a $100 pet damage deposit in some listings. Follow the hotel's rules for pets in public areas and never leave a pet unattended unless the hotel’s policy allows it.
On-site parking is available through valet only and requires an additional fee; free self-parking is not offered. Some booking pages also note a refundable damage deposit of around $300 collected on arrival — check your reservation details for exact terms.
- $100 pet fee per pet per stay and $100 pet damage deposit (per some hotel listings)
- Valet parking available for an extra charge; free self-parking is not provided
- A damage deposit may be collected on arrival and refunded after inspection (verify amount with the hotel)
| Item | Typical hotel note |
|---|---|
| Pet fee | $100 per pet per stay (check reservation) |
| Parking | On-site valet only; additional fee |
| Damage deposit | May be collected on arrival (amount shown at booking) |
Reservations, payments and special requests
InterContinental Miami accepts major credit cards for payment; some sources note that cash and debit cards are not accepted. The hotel can require authorization or full payment to secure a reservation and may cancel bookings if payment cannot be obtained.
For special requests (late check-out, accessibility needs, cabana reservations, private dining, airport/Port transfers), contact the hotel or concierge in advance. The concierge can also arrange private transfers and assist with local transportation options.
- Accepted payment: major credit cards (American Express, Visa, MasterCard, Diners Club, JCB, Discover, China Union Pay noted)
- If payment cannot be obtained the reservation may be canceled — confirm payment/authorization details ahead of arrival
- Concierge can assist with transfers, special dining requests and event arrangements
| Service | How to arrange |
|---|---|
| Cabanas / pool reservations | Reserve via the hotel (contact concierge) |
| Private transfers / port pickup | Concierge can arrange; call in advance |
| Accessible rooms | Request at booking or contact hotel for specific needs |
Accessibility and guest safety
The property provides accessible rooms and features, including a wheelchair-accessible pool with a pool hoist and access ramp, and 19 accessible rooms. If you require a specific accessible feature, request it at booking to confirm availability.
The hotel maintains a 24-hour front desk and on-site security; standard safety checks (damage deposit, credit-card authorization) are part of arrival procedures. For group or event bookings, double-check any additional terms related to event spaces and deposits.
- Accessible rooms: 19 wheelchair-accessible rooms are available
- Accessible pool: ramp and pool hoist provided
- 24-hour front desk and concierge for safety and assistance
| Accessibility item | Detail |
|---|---|
| Accessible rooms | 19 rooms with wheelchair-accessible features |
| Pool access | Wheelchair-accessible ramp and pool hoist |
| Event accessibility | Assistive listening devices available in meeting rooms |
